Driver / Escort

Thursday, 26 January 2017

REPORTS TO: Manager of a service/location
HOURS: 40 hours per week
SALARY: £8.97 per hour


  • To assist with the transportation of our service users for all service/locations.
  • To support service users to be able to participate fully in community activities.
  • To escort service users to those activities.
  • To work as part of the staff team within a home when driving is not required.

You will be expected to demonstrate flexibility on hours, availability and location.


  • To be responsible for the transportation and escorting of our service users.
  • Working closely with the managers, ensuring that service users are transported to all timetabled events, including activities, therapies and hospital appointments.
  • Supporting service users, with the help of other staff members, whilst on organised days out and scheduled activities.
  • To provide support to service users with their medical, physical and emotional needs whilst travelling, including administering emergency medication when necessary.
  • To manage service user disputes should they occur whilst travelling.
  • To help maintain or develop specific goals for individual service users under the direction of the relevant manager, where applicable.
  • General weekly maintenance of company vehicle.
  • Working with other drivers (where applicable) in order to ensure that all shifts are covered.
  • To work in accordance with the rota.
  • To work at varying locations if required.
  • To perform ad hoc duties when required, e.g. collecting and returning items to head office.
  • When not driving to support the staff team with any duties as required.


When with a service user you will be expected to:

  • Recognise, monitor and treat service users’ seizures appropriately and according to protocol.
  • Monitor side effects and benefits of medication and treatment.
  • Administer medication as required.

Intensive training is given in this area both initially and ongoing throughout your career with us.


  • Strong interpersonal skills.
  • Calm disposition.
  • Must be reactive and proactive.
  • Ability to work as part of a team and on own initiative where appropriate.
  • Excellent organisational, time management and planning skills.
  • Ability to prioritise tasks.
  • Ability to maintain confidentiality.
  • Full clean driving licence.
  • Must be over 25 due to insurance cover required to drive vehicles.
  • Willingness to work some weekends and unsociable hours.
  • Flexible attitude to work.
  • 100% in Medical & Written Tests


  • To ensure that all service users are supported at all times with respect and dignity and in a way that enables and promotes their independence as individuals.
  • To comply at all times with the company’s policies and procedures
  • To undertake any other duties appropriate to the position as required

This job description outlines only the main areas of responsibility, which may change as the post develops. The post holder will also be required to undertake any other reasonable duties as requested by the manager.


To find out more and apply, please download the application pack below and email your completed form to This email address is being protected from spambots. You need JavaScript enabled to view it. quoting job reference: IHLWEB

Due to the high volume of applications we receive, if you have not heard back from us within 14 working days then unfortunately your application has not been successful. Please allow 6 months before you re apply.